Information

A. Price information

If you are looking for a price quote for a large number of films or a large project. Contact us directly by email for the best price. For the price of a single film, just enter your dimensions in millimeters on the relevant webpage.

B. Shipping Information

  • We can ship your order worldwide. (If you do not see your country during checkout, contact us directly by email.)
    • Also, for express deliveries, contact us directly.
  • Normal shipment of your order occurs about 2 to 5 workdays after we receive your payment (and okay).
    • Thus production of normal orders takes about 2 to 5 working days, after we receive your order/okay.
    • Specialized orders can take longer, you will be informed in advance of the possible longer production time.
    • Your order will be produced in, and shipped from, the Netherlands.
  • You will receive an automated email with a track & trace code, from the shipping company, when they have received your parcel/shipment. If you have not received such an email, contact us directly by email.
  • Shipping costs are displayed during checkout in euros excluding VAT/BTW. See some examples below.
    • NL € 4.99 excl. VAT.
    • BE € 6.99 excl. VAT.
    • DE € 6.99 excl. VAT.
    • FR € 9.99 excl. VAT.
    • UK € 16.99 excl. VAT. (incl. Wales & Scotland, but excl. many islands, like, Isle of Man, Guernsey, Jersey, etc.)
    • IE € 16.99 excl. VAT.
  • Estimated shipping times
    • Netherlands/Belgium (NL/BE). Generally delivery of your order takes about 1 working day door-to-door (98% of the time). You will receive a PostNL track-and-trace e-mail. We advise you to use PostNL’s app to track your shipment.
    • Germany (DE). Delivery takes generally about 2 working days, door-to-door.
    • France (FR). Delivery takes generally about 2 to 6 working days, door-to-door. The more south you are located, the longer it takes for your order to be delivered.
    • United Kingdom (UK)
      • Estimated shipping time to London is 3 working days (door-to-door), greater London area, generally 3 to 4 working days. “North England” about 4 working days.
      • Wales, 4 working days.
      • Scotland and Isle of man, around 4 to 5 working days, door-to-door.
      • The (northern) islands generally 5 to 7 working days.
    • Ireland (IE). The estimated shipping time to Ireland (door-to-door) is about 4 to 5 working days .
    • Non-EU. Shipments to non-EU countries can be delayed due to customs. If this happens, it generally adds at least about 5 to 10 days.
  • Do NOT store the material/vinyl in the box until use.
    • After you have received your parcel, unroll the material/vinyl as soon as possible. Initial instructions are on the box
  • Do NOT accept severely damaged parcels.
    • If you do (your order was damaged during shipping), we will not be able to give you a new replacement product, free of charge. Refuse to accept the shipment and make the delivery company mark the shipment as damaged. This will allow us to directly ship you a new product.
  • Do NOT give the shipping company permission to leave the package at your door, when you are not home.
    • As you will no longer be insured against damages. If you do, we will not be able to give you a new replacement product, free of charge.
  • Shipping delays occur. This is outside of our control.
    • Black Friday, cyber Monday and Christmas can/will increase the door-to-door delivery times. Same goes for other holidays, strikes, wars, pandemics, etc..

C. Payment Information

You can pay for your order by iDEAL, Bancontact, Bank transfer, Credit/Debit Card or PayPal.

  • iDEAL
    • We will not charge an additional fee.
  • Bancontact
    • We will not charge an additional fee.
  • Bank transfer. Your order will go into production after we receive your payment on our international IBAN bank account. Please mention your name and order number, for a fast payment process.
    • Binken Online (APPLY it Yourself)
      • IBAN: NL08 RABO 0306 1684 80
      • BIC/Swift: RABONL2U
      • Rabobank, Boskoop, The Netherlands
    • We will not charge an additional fee.
  • Credit/Debit Card (VISA, MasterCard, AmericanExpress, Cartes Bancaires, CartaSi, etc.).
    • All your credit or debit card information is only shared with the payment provider, not with us.
    • We will charge an 2,5% additional fee.
  • PayPal.
    • We will charge an 4% additional fee.

D. General Information

  • When you place your order, make sure you have ordered the right type of film(s), in the correct size (fill in your film dimensions in millimeters). Also make sure your film(s) are in the correct shape with your correct custom design(s).
  • Orders cannot be cancelled of changed after you have placed your order. Thus, if you have any questions, send us an email in advance.
  • Orders ones placed cannot be refunded or returned.
    • We only make customized products. Customized/bespoke/personalized products cannot be returned or refunded. As our products are custom/bespoke/personalized products, that are made-to-order only, cut-to-shape/cut-to-size/custom-printed to the exact specifications of you, the customer.
      • The Netherlands (NL). This all is in accordance with Dutch law regarding customized/bespoke/personalized products (i.e., maatwerk).
      • Europe (EU). All products we create are bespoke custom-made/personalized products, thus you cannot return your order or receive a refund, in accordance with EU law.
      • United Kingdom (UK). All products we create are bespoke custom-made/personalized products, thus you cannot return your order or receive a refund, in accordance with UK law.
      • PayPal. PayPal refunds/returns do not apply to our bespoke custom-made/personalized products. PayPal buyer protection policy does not cover purchases of bespoke custom-made/personalized items LINK PDF (section 3.2).
  • When you place your order, you also agree to make the payment for that order.

E. Privacy Policy

The information you provide us will only be used to process your order. We only send emails directly related to your order, payment, shipment and order status. Nothing else.

We do not send out any direct marketing, follow-ups or other emails. We do not share any information with third-parties.

See our extensive privacy policy here.

F. Term and Conditions

See them here.